FAQ
Do you ship overseas?
Yes, we ship to most countries worldwide. If you encounter any issues at checkout, please contact us at support@taupera.com
How long will my order take to arrive?
It depends on where you are. Orders processed locally will take 7–12 business days to arrive, while overseas deliveries can take anywhere from 7–16 business days. Delivery details will be provided in your confirmation email, with step-by-step updates until delivery. Please make sure to mark our emails as important so you don’t miss any updates from us. If you have any issues finding or tracking your order, feel free to reach out to us at support@taupera.com
What materials are your bags made from?
Our bags are crafted from high-quality suede and Vegan leather alternatives, designed for durability, comfort, and style.
Can I return or exchange my bag?
Yes, we offer hassle-free returns and exchanges within 14 days of delivery. Please ensure the item is unused and in its original packaging. For full details, check our Return Policy page or reach out to us directly at support@taupera.com
How can I track my order?
Once your order ships, you’ll receive a tracking link by email. If you can’t find it, please reach out to us at support@taupera.com.
Need More Help?
Didn’t find your question here? No problem, our support team will be happy to help. Just email us at support@taupera.com and we’ll get back to you as quickly as possible.